Enterprise CPaaS and AI engagement infrastructure for global SMS, Voice, omnichannel messaging, and intelligent customer operations.
Enterprise grade infrastructure you can count on, every message, every time.
Designed for high-availability communication infrastructure
Global reach with regional delivery support
Average end-to-end delivery time
From onboarding to ongoing operations
Security controls and governance support
Industry-leading SMS engagement
Powering communication for businesses across the globe
From growing SMEs to enterprise teams, Dolphlink simplifies customer communication, improves delivery reliability, and scales engagement across every channel.
Missed messages, delayed support responses, and slow follow-ups can quickly erode customer experience. Business need to stay reachable across every channel.
Automate engagement across SMS, Voice, WhatsApp, and AI chatbots.
As messaging and voice usage scales across channels, brands need predictable costs, smarter routes, and clear visibility into their spend.
Optimize routes, usage, and pricing at scale.
Technical complexity shouldn't slow down your commercial teams. Our platform gives developers the speed and business teams the simplicity they deserve.
Support seamless integration across messaging, voice, WhatsApp, and AI automation, with technical guidance that helps teams launch faster.
PDPA, GDPR, MAS guidelines, sender registration, consent management, and audit requirements are now part of customer communication. One wrong step can create operational, legal, or reputational risks.
Support communication requirements with structured onboarding, documentation support, sender registration guidance, and implementation planning.
Auto-rotating · click the panel to pause
Run Dolphlink on cloud, private cloud, or within your existing enterprise environment without disrupting what's already working.
Manage messaging, voice, AI chatbot, reporting, and customer engagement workflows from one central platform.
Reach customers across global markets with scalable messaging and voice connectivity, supported by routing visibility and performance monitoring.
Dolphlink helps enterprises manage customer communications across SMS, voice, WhatsApp, and AI-powered workflows — into scalable infrastructure and intelligent operations.
Global messaging services for OTP, notifications, marketing and customer engagement.
Use SMS, WhatsApp, voice, email, and AI automation to send OTPs, alerts, campaigns, reminders, and customer support responses at scale.
Bring messaging, voice, omnichannel tools, AI engagement, and technical support into one communication infrastructure.
We become an extension of your team, helping you move from planning to performance with confidence.
We start by learning your use cases, target markets, customer journeys, compliance requirements, and existing systems — defining accurate communication setup.
We handle channel setup, sender registrations, number provisioning, API integration, routing configuration, and workflow build.
Your team goes live with full support. We monitor delivery, resolve issues, and help you scale communication workflows as your business grows.
Multiple legacy notification systems created integration complexity, reliability concerns, and strict delivery requirements for time-sensitive alerts.
Implemented a centralized multi-channel notification setup with SMS delivery, backup SMS gateway, and customized IVR service.
Improved SMS delivery success to over 95%, with 98–99% success rate for inbound voice calls.
The platform required localized communication services to improve customer trust, manage international calling complexity, and control voice communication costs.
Deployed local DID numbers and integrated inbound and outbound calling capabilities to support two-way communication across markets.
Supported 500 concurrent voice connections with only 0–3 seconds of delay.
Rapid global messaging demand required stable delivery, brand registration support, compliance controls, and cost visibility across multiple markets.
Provided global SMS deployment, delivery optimisation, compliance and security controls, and centralized analytics for monitoring.
Supported 30M+ annual SMS volume, 95% delivery success rate, and messaging reach across 200 countries.
The brand needed a scalable way to improve conversion efficiency, personalize customer engagement, and reduce cross-border communication barriers.
Integrated AI outbound calling, SMS messaging, and precision customer targeting based on customer data and engagement behaviour.
Reduced cart abandonment by around 30% and increased customer repurchase rate by about 25%.