Company Overview & Global Market Trends
Global communication infrastructure, anchored in Southeast Asia. Dolphlink helps enterprises coordinate customer communication across messaging, voice, omnichannel workflows, and AI-assisted engagement.
Milestones
A steady path from communication services to cloud communication and AI — the company has expanded from foundational communication services into international enterprise solutions and AI-enabled operations.
Baiwu Technology was established, laying the foundation for future growth.
Entered the industry’s leading tier through growth in 95 communication services.
Established offices in Singapore and other regions. Developed worldwide communication solutions for enterprises.
Integrating cloud communication and AI to empower enterprise growth.
CPaaS Market
CPaaS is becoming core infrastructure for customer engagement. The global CPaaS market is projected to reach around USD 41B by 2031, supported by rising enterprise demand for instant, scalable, and omnichannel customer communication across SMS, voice, WhatsApp, chat, and AI-powered engagement channels.
Global Connectivity Network
Strategic operational hubs anchoring DOLPHLINK across Asia-Pacific, Europe, the Americas, and Oceania.
Headquarters & Engage
DOLPHLINK is a Singapore-headquartered communications infrastructure company, with its APAC regional headquarters based in Singapore. As the designated migration partner of Baiwu (Hong Kong) International Group, DOLPHLINK enables seamless, secure, and reliable global communications for public sector organisations and multinational enterprises across more than 200 countries, delivering mission-critical connectivity with enterprise-grade performance.